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Risa Hildeton

Risa Hildeton

Cafe Supervisor

Barnes and Noble

Columbia

Educator

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Smith County Democratic Party

Administrative Assistant for Primary Elections

* Called area business, schools, churches, and community centers to secure polling locations
* Created poll-worker training slide show (adapted for use by Elections Elections Office of Smith County)
* Recruited poll-workers for primary and general elections
* Collated and assembled informational packets for polling judges
* Scheduled poll-worker training
* Assisted with poll-worker training
• Delivered and collected poll-worker materials on Election Day
* Hand-distributed candidate campaign materials to constituents
* Drove to and posted required county and state election codes at countywide polling locations
* Registered prospective voters
* Greeted visitors and answered phones
* Used computer software to produce reports and lists for precinct canvassing
* Organized, prepared, and set up for off-site events
* Designed layout, prepared materials, and directed volunteers for the 2008 primary district convention
* Accompanied the Executive Director to annual election law seminars for county election officials

Career medium 02
Career
Career medium 02

Working Assets Long Distance

Customer Service Representative

* Answered incoming telephone from customers
* Assisted customers with questions about their accounts
* Executed outbound calls to recover overdue payments
* Completed computer documentation of customer communications
• Performed data entry and updated customer accounts
• Reconciled weekly and monthly collection reports
* Attended computer program application training sessions

Career

Bibelot Books and Music

Book Floor Supervisor

* Opened and closed the store by effectively arming and disarming security system
* Greeted customers in person or by telephone to help locate merchandise based on customer's needs and desires
* Assigned duties within my department
* Created merchandise displays
* Placed special orders or called other stores to find desired items
* Opened and closed cash registers, performed tasks such as counting money, separating charge slips, coupons, and balancing cash drawers
* Utilized computer system to produce daily sales and deposit reports
* Exchanged merchandise for customers and accepted returns
* Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
* Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
* Gift-wrapped merchandise
* Cross-trained in Shipping and Receiving, and assisted when necessary

Career medium 02
Career
Career medium 02

Barnes and Noble Booksellers

Receiving Supervisor

* Accurately completed and submitted all tracking and receiving paperwork to store manager
* Examined shipment contents and compared with records to verify accuracy
* Utilized software and scanning apparatus to precisely record entry of new merchandise
* Delivered newly-received, sorted merchandise to department-designated holding carts or hand trucks
* Maintained a clear and methodical shelving system for merchandise stock and returns
* Remained cross-trained in order to assist on book floor and cafe when needed

Career

Barnes and Noble Booksellers

Book Floor Supervisor

* Key holder
* Greeted customers in person or by telephone to help locate merchandise based on customer's needs and desires
* Assigned duties within my department
* Created merchandise displays
* Placed special orders or called other stores to find desired items
* Opened and closed cash registers, performed tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
* Exchanged merchandise for customers and accepted returns
* Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
* Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
* Remained cross-trained in order to assist in cafe when needed

Career medium 01
Career
Career medium 02

Barnes and Noble Booksellers

Cafe Barista/ Cafe Supervisor

* Cleaned and sanitized work areas, utensils, or equipment
* Prepared and served beverages and food items
* Maintained cleanliness of service and seating areas
* Checked temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning
* Described menu items to customers or suggest products that might appeal to them
* Trained and managed staff
* Created work schedules
* Kept inventory of stock
* Placed and received orders for food, beverages, supplies, and equipment
* Reconciled cash registers and created sales reports

Career

University of Texas at Tyler

Interdisciplinary Studies, BS, Early Childhood Education and Teaching

* Created, prepared, and taught lesson plans for elementary-grade classrooms
* Created lessons and led small-groups for Guided Reading
* Performed one-on-one tutoring in after school programs

Education medium 01
Education

Tyler Junior College

Associate of Arts Degree, Education

Member of Phi Theta Kappa Honors Society
President of Student Voter Action