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Ricky James

Ricky James

1st Line Support Technician

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Zenos IT Training

Apprentice

I am a graduate from a IT and Telecommunications Apprenticeship. What I achieved from this apprenticeship is qualifications such as CompTIA A+, MTA: Networking Fundamentals, MTA: Windows Operating Systems, MCTS: Windows 7 Configuring, a Level 3 Diploma in ICT Professional Competence and a Level 3 Diploma in ICT Systems and Principles. On top of all the qualifications I have learned how to present myself in a professional manner and managed to complete all the qualifications and improved my skills within a 5 month timescale.

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Mangotsfield School

GCSE