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Richelle Roseanne Lee

Richelle Roseanne Lee

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EDSA- SHANGRILA HOTEL (Heat Restaurant)

RECEPTIONIST/ HOSTESS

1. Make a first interaction with arriving guests.
a. Assisting them into the establishment and seat them.

2. Personal representation of the service.
a. To ensure that the guests are made comfortable and kept informed of
the status of their demands or wait times.

3. Monitors the open dining sections of the restaurant, guests waiting lists
and ensuring that the needs of the guests are met while they are waiting.

Career medium 06
Career
Career medium 05

FITNESS FIRST PHILIPPINES

Front Of House Assistant

Job Descriptions :
1. In charge of customer service of members
a. Answers guests inquiries and complains

2. Act as sales coordinator
a. Welcomes new joined members by explaining the gym's procedures and regulations.
b. Collects membership referrals.

3. Collection of Payments
a. Cashiering for monthly payments of dues
b. follow up members through phone calls for updates and unpaid dues.

4. Inventory control
a. Monitors gym supplies

Career

San Sebastian College 2010

BS Tourism Management

Central Colleges of the Philippines (2008-2010)

Secondary Level