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RheaAnn Couch

RheaAnn Couch

MRI scheduler/precert

Resurgens Orthopedics

Hampton

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Resurgens Orthopedics

MRI scheduler/precert

I work in a very fast paced call center where in bound calls are coming through all day and outbound calls are made as well. I am responsible for scheduling the patients MRI as well as the follow up appointment. I communicate with physician staff to ensure that the patients needs are accommodated. I also have worked with insurance companies as well as their third party vendors to ensure that preauthorization is obtained for the patient's MRI in time for their appointment.

Career medium 03
Career
Career medium 01

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I worked front desk where we rotated checking patients in and out. At check in I greeted each patient, made sure patients completed the necessary paperwork, and collected any co payments that might be due. At check out I had to schedule whatever procedure ordered by the physician, as well as a follow up appointment for after the exam. I also was able to work with the medical records department and with transcription.

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Career medium 01
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High school diploma

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