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Reza Sherviano

Reza Sherviano

System Engineer

PT. BANK NEGARA INDONESIA (Persero) Tbk.

System Engineer di PT. BANK NEGARA INDONESIA (Persero) Tbk.

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PT. BANK NEGARA INDONESIA (Persero) Tbk.

System Engineer

• Coordinate and manage 2nd tier of support that contains 15 Desktop Supports Engineers and 3 System Engineers to maintain IT related project and problem in BNI Branch.
• Provide technical assistance to Management and Business Liasong Group in request management, project prioritisation, resource allocation and desktop management.
• Design and develop the configurations to be deployed on desktop and server system using the approved solution assessment to meet user requirements.
• Monitor the progress of problem's resolution within desktop and system support group.
• Monitor the health status of BNI system and application including Antivirus (Symantec Endpoint Reporting) and Server (Microsoft’s SCOM).
• Identify and documented project or other IT issues in branch and also responsible to provide IT report to Help Desk Head,
• Maintain excellent communication with all end user and other member of Technology Departement. Also collaborate with outside vendors as needed including HP, Epson, Lenovo, Microsoft, Symantec, and Others IT Organisation.

Career medium 06
Career
Career medium 06

PT. BANK NEGARA INDONESIA (Persero) Tbk.

IT Trainee

- Receive classroom instruction in subjects related to the IT Structure and roles in BNI.
- Attend lectures, watch guest speakers, and create projects, oral presentations, and take tests.
- Work in different IT Operation-related group to gain perspective, including Help Desk, Data Center Operation, Network and System Support.

Career

Roast Inn

Waiter

• Help and assist the duty manager including dealing with customers, controlling general cleanliness and hygiene, and performing specific tasks and projects.

University of Northumbria at Newcastle

Master of Science, Business Management

Universitas Bina Nusantara (Binus)

Sarjana Komputer (SKom), Teknik Informatika