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Renee Smith

Renee Smith

Associate Project Manager for YCU Service Operations

MEDHOST

Greater Nashville Area, TN, us

I have over 6 years of progressively responsible IT Support experience providing quality Customer service in a global enterprise environments along with 8+ years of direct patient care in hospital and outpatient setting. I have the ability to understand emerging technologies, support strategic business initiatives to deliver ...

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MEDHOST

Associate Project Manager for YCU Service Operations

To provide high-level administrative support to YourCareUniverse (YCU) department. Ability to handle a wide variety of clerical and admnistrative functions of the office.

List of Responsibilities
-Ensure all appropriate project meetings are scheduled/coordinated to meet delivery needs
-Project document repository setup, maintenance, and governance
-Assist Project Managers with creation of key project documentation
-Document and publish meeting minutes and action items
-Track and follow up on outstanding action items with PM
-KeyedIn Projects Administrator
-YCU Operations Subject Matter Expert and support in KeyedIn
-Ensure all YCU projects sold are correctly flowing into KeyedIn
-Assist in the development and maintenance of project plan templates
-Ensure appropriate project templates are applied to incoming YCU projects
-Maintain and update any pertinent project risks and issues
-Document enhancement and issues encountered while using KIP and escalate to vendor
-Prepare and execute Onboarding Training for new YCU Operations team members
-Manage PICS projects for YCU Operations team and assign accordingly
-User-Testing of Product before Implementation
-Marketing Research on Competitors for Software and Services
-Coordinate transition of YCE Facility Profile Page redirects
-Work closely with YCE, YCI, YCU, YCA Development and Marketing teams on current projects
-Building facility profile web pages through AEM within Amazon Work Spaces
-Project Management

Experience with following applications: KeyedIn Projects, Visio, MS Project, Smartsheet, Excel, Access, AWS, AEM, Salesforce, Confluence, JIRA, MEDHOST, Patient Portal