Copy Print Supervisor
June 2015 — Present
Actively manage a staff of 7 customer service professionals; ensuring accuracy in order processing, quality customer service, professional demeanor, and proficiency with technology.
Elevated standards and, as a result, increased clientele for the company.
Increased revenue by 45% in 4 months.
Trained both new and existing personnel in company customer service protocol.
Provide superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems.
Consistently produced results far beyond expectations of management.
Surpassed sales projections by 40% year to date.
Trained in and maintained excellent interpersonal and communication skills that complement proven creative problem solving capabilities.
Intimate knowledge of all shipping procedures for UPS, Fedex, and US Mail
Awarded the district top performers (gold) for 1st in QTD sales plan.
Awarded the district top performers (bronze) for 1st in QTD color copy comp.
Awarded OfficeDepot Values champion award, silver, for 1st in YTD Sales district 192.
Awarded OfficeDepot Values champion award, gold, for 1st in YTD Sales company wide.