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Ray O'Connor

Ray O'Connor

Open to opportunities






Service Representative CLS

Continuous Linked Settlement is a product intended to eliminate the settlement
risk that can occur when FX trades are settled, ensuring that the two legs of the
trade are settled simultaneously across the books of CLS Bank. The 3rd Party
Operations department is a 24-hour operation, providing support over 3 shifts
covered by the Dublin Service Centre and TCS team in Chennai.

Main responsibilities:
- Correct work-flow prioritisation to ensure trades and payments are processed via CLS PAYplus application in accordance with the CLSB daily cycle timings
- Responsibility for correct approval/validation of trades requiring repair
or cancellation
- Management of STP monitoring of trades and payments and follow-up with clients.
- Responding to clients telephone enquiries in a professional and timely manner
- Monitor and review all outstanding enquiries daily to ensure timely completion and customer satisfaction

- Risk monitoring and management, understanding of the risk
requirements and adherence to the company Risk policy
- ARR and ISO audit preparation and team representation,
- Account reconciliations for 16 currencies (OA/Internals),
- Process improvements, regular review and management of existing and new procedures

Ensure timely execution of transaction processing functions - Zero Balancing, Treasury Reporting, Central Bank Reporting, enquiry resolution, Standing Instruction processing and any other Funds Transfer related activities applicable to CLS.

Career medium 06
Career medium 03



OFAC Sanctions Screening
In this role, I was involved in:
Proactively viewing direct sanction hits from Citi transactions, to avoid paying OFAC sanctioned countries, or parties.
The supporting/ advising of the Compliance team in the practical interpretation of Sanctions and AML legislation and regulation.
Analysing and address partial matches stemming from the screening tool.
Obtain and/or request the relevant areas further information in order to address all partial sanctions matches within the required time frame Record all match returns and report positive matches to MLRO.


Cash Management & Debt

Cash Management

Henderson Investment /Cogent Investment Operations S.A., Luxembourg.
Cash Management & Debt; In this role, I was involved in:
Nostro and FX reconciliations, matching and comparing figures from accounting records against those presented on our statement, in order to uncover any possible discrepancies for Dividend accounts for 2 funds.

Citibank N.A., Message Receipt & Control, Dublin.

Career medium 03
Career medium 03

Workflow Co-ordinator

MRC - Team leader

In this role, I was involved in:
Payment Processing -
Message Receipt & Control was the first Department to receive the internal payment instructions from the European branches, and I was involved in the prioritising, processing of payments using, amongst others, the PEGA and FTI systems. I was involved in the investigations with cash transfers; I was the point of contact for all banks branches.
It was also necessary to deal with the reconciliation between instructions received and cash transfers processed. I reviewed procedures, day to day people management, prepared monthly reports and participated in projects as they arrived.
Resource Management -
Supervisor of 14-person department; Building, coaching, and directing a team of employees into a highly responsive team that meets the required performance standards as set quarterly by the business; Timely completion of staff appraisals and conducting of semi-annual performance/salary reviews; Reporting of staff performance levels on a monthly basis.
Communication -
Communicating on a monthly basis the performance trends, skills depth and process improvement initiatives for the unit to my manager.
Contingency -
Ensuring that unit contingency plan is regularly tested and maintained in order to support Day 1 "ready state";
Continuous update and maintenance of Emergency Escalation Procedures;
I helped to implement the Image and Workflow system, which eliminated manual paper, based instructions.
Quality / Service Standards -
Performance detailed source cause analysis and investigation of all processing errors and identify the systems or training deficiencies, which contributed to the error cause.


Allied Irish Bank

Output Member/COM Operator

In this role, I was involved in:
Dealing with customer phone queries and branch phone queries;

I was in charge of insuring external reports for branches nationwide and statements for customers were issued.

Career medium 02

University College Galway

H-Dip Economic Science, Business Economics, Economic Science, Business Economics

Griffith College

BA Degree, Business Studies

Christian Brothers College