Habtoor Grand Resort & Spa
IT Manager
November 2004 — May 2006
Planned & obtained details and implementation of all IT parts in the project like Structured Cabling, Networking (wired & wireless), PABX with Voice over Wireless LAN, guest services solution, spa & membership management solution, Digital Signage, Server Sizing, getting corporate deals with Major IT companies like HP, IBM, Dell, Microsoft, Micros-Fidelio etc.
Successfully designed the Network & Structured Cabling for the entire hotel (with complete redundancy).
Conceptualised IT standards, policies and procedures for the group and implementing them.
Pivotal in finalizing the software/hardware for the group like upgrading to Micros Fidelio Opera Multi-property, Newmarket Delphi Multi-property, etc.
Instrumental in implementing CRM
Spearheaded operations for setting up the complete IT Infrastructure for Habtoor Grand from Structured Cabling & Networking, Wireless LAN, Telephony, Digital Signage, Hardware (servers, storage area network, PCs, etc) and software.
Merit of obtaining the necessary Hardware (Servers, SAN, Desktops, Printers, POS Hardware, etc.). Habtoor Grand chose to go with HP Blade Servers & DL 380s and HP EVA 3000 series.
Successfully prepared the specifications, planned from number of extensions (according to management decision), type of phones (including wireless IP Phones), trunks, etc. (BOQ), evaluated the proposals and suggested the system.