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Ramy Hashem

Ramy Hashem

Customer Support Executive

Omega Software



Omega Software

Customer Support Executive

• Implementation and Installation of Oracle based software at the clients network for
 Restaurant management system
Retail management
Hotel management System
Accounting software
• support, and training of client’s employees
• Network design and installation for the software made for the clients
• Customer support for technical problem solving on call and on site

Career medium 05
Career medium 03

Cafe 13

Assistant Cafe manager Cost and Purchase

• Assist the management during the construction of the Cafe
• Managing accounts and inventory of Foods and beverages for Cafe 13 and train and oversee and train employees
• Managing purchases of the F&B for the Cafe, liaising and negotiating with the suppliers.
• Ensure sufficient availability of the required stock.


Jeita country club

Assistant Operations Manager

• Managing operation of F&B and its accounts, preparing Profit & and Loss Reports.
• Study and analyse new projects for the Resort and manage marketing campaign for it and increase market awareness of the Resort.
• Assisting the owner of the Resort in meetings, taking notes, providing consultancy in decision-making.
• Providing Omega software support and overall IT support for the Resort and management office.

Career medium 02
Career medium 04

Carma catering

Cost Controller for the F&B operations

• IT support for managing network of the premises to make sure it is Functioning well,
• Omega software support trouble shooting and training of employees
• Managing Accounts & Controlling inventory of the F&B of the whole Resort
• Preparing detailed daily stock records of the Stock in/out of warehouse and at the point of sales. Reporting about the F&B usage and stock to the higher management for the Resort’s;
“Chill House”
Restaurant “Sky light” kitchen and bar
Pool Refreshment areas of the pool and bowling arena of the Resort.
• Responsible for producing and reporting daily sale records, segregating it in cash ,credit sales each day. Controller of daily cash count as per the sales and management of the daily cash.
• Cost accounting and analysis of the F& B items to help in making pricing decision.


American University Of Lebanon

Bachelor's degree, Computer Science

Rosary - kornet el hamra

Technical school dekweine

Bachelor of Technology (BTech), Accounting and Computer Science