November 2016 — Present
• Led sales data collection and management processes, ensuring uninterrupted flow of reliable data from account; worked closely with account and key stakeholders to improve data visibility, accuracy, and frequency towards long term relationship.
• Conducted research to proactively identify trends and other relevant business insights, turning insights into actionable and quantifiable projects.
• Prepare quotes and coordinate with different stakeholders-management, quality assurance, delivery and legal/contract teams
• Resolved assigned accounts through investigation, exhausting all options to prevent foreclosure
• Conducted webinar, workshops, seminars and represented company booth in International trade fair
• Developed strategies and worked directly with management to develop new strategies to reach goals
• Maintained a high level customer service by being proactive in communicating with customers
• Regular follow ups with prospective customers
• Initiate pilot projects, prepare test plan, execute test conditions and provide technical reports to customers
• Designed and created contents for launching new webpage