Cognizant Technology Solutions
July 2012 — Present
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Associate Director at Cognizant Technology Solutions
I am a Senior consultant working with Cognizant Technology Solutions. I work with their Customer Solutions Practice and manage the delivery of CRM Projects.
-Platform Strategy and Governance
-Engaged with various BI Vendors to chose the right partner for building the Analytics Platform Solutions
-Managed KPO Analytics Platform to deliver solutions in predictve Analytics
-Responsible for Business Development Activities for India, UK and EU Geographies
I had worked with their CRM service practice and managed the Marketing Center of Excellence and the TCS Bangalore CRM Practice. I was primarily responsible for creating competency in marketing functional and technical related areas. I have also managed all the Marketing and Loyalty CRM opportunities and have also contributed to all CRM activities at Bangalore Delivery Center viz. owning pre-sales activities, people management, training, recruitment and mentoring associates.