AIR FRANCE/KLM/MARTINAIR CARGO
CARGO CUSTOMER SERVICES RESPRESENTATIVE
May 2007 — September 2013
Coordinate the movement of cargo and ensure that it gets placed on specific flights in order to reach its destination on time.
Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
Inspect, validate against relevant documentation and count goods at every point of delivery, acceptance, breakdown and build-up ensuring that goods conform to relevant criteria and that they are dispatched / stored in accordance with standard work procedures and requirements.
Liaise with government authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure the smooth movement of all cargo, courier and mail.
Ensure at all times that the handling of all special cargo (dangerous goods, live animals, valuable goods etc.) fully complies with the current edition of the IATA manuals and are loaded in accordance with the same.
Ensure that safety and security procedures are complied with at all times while handling cargo.