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Rachel Vickers

Rachel Vickers

Contact Center Agent

Caravan and Motorhome Club

Crawley, England

Customer Support Agent

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Caravan and Motorhome Club

Contact Centre Advisor

I started out supporting membership queries, and now I am on the Caravan Insurance and UK Booking teams. As well as calls I reply to enquiries by email and webchat, including working from home to provide webchat into the evenings. I've joined the Social Media team and am looking forward to the next challenge...

University of Westminster

English Literature and Creative Writing

I love literature and developing my studies of the Gothic genre was a particular passion. However studying creative writing really encouraged me to think imaginatively and boosted my confidence. Learning about writing for the radio from a very successful writer opened my eyes to the possibilities in store.