I am an insurance professional dedicated to informing consumers on our products and helping them select the best plans to fit their needs. Create leads by doing cold calls and territory qualifying to increase sales also assist customers in filing claims and any questions they may have regarding their policies.
Oversaw all operations in relation to service in department. Daily duties included scheduling 25 plus employees, payroll, communication with sales department and clients to insure event success. Oversaw restaurant, bar, banquet, and banquet set up supervisors to ensure expectations and goals were met. Job duites included all staffing needs for department extensive profit and loss reporting and control, creating and maintaining budgets for department. Special projects included re-structuring of department, re-traing staff, purchasing and implementing new point of sale system, creating specials to increase sales in bar and restaurant.
Daily duties included overseeing operations of bar and restaurant, scheduling employees, meeting sale, and customer service goals set by upper management, meet department budget, ordering and maintaining inventory, Work in conjunction with all departments in resort to create successful guest experience. Special projects included re-launching lobby bar into a sports bar and restaurant to betting meet guest needs and increase profits. Created new bar and resturant menus, oversaw and executed successful relaunch.
Created an unforgettable experience for guests,
Created and implement daily specials, partnered with local business to increase sales (car dealerships, hotels, railroad companies), Promoted business throughout metroplex.
Anticipated graduation February 2018
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