SSQ Groupe financier | Financial Group
Administrative Support Agent - Disability Management and Life Insurance
December 2013 — Present
Providing ongiong support to Case Managers by preparing claims for short term and long term disability contracts. Addressing any group or claimant specifics and outlining details as needed. Alerting Case Managers, Enrolment Specailists, or Service Representatives of any anomalies and following-up where necessary. Coordinating between departments to ensure accurate information is provided and that insureds receive the best service and support during their disability.