YMCA of Greater Grand Rapids
Contact Center and Program Support Agent
June 2013 — Present
Communicate with program directors regarding all fitness, humanities, and sports templates for the YMCA's in the greater Grand Rapids area. Audit/proofread templates for accuracy, timeliness and correspond to questions as necessary.
Data Entry of all association program data into CCC database, and audit/correct program data as it appears on website for accuracy and visibility
Collaborate with the Program Task Force for new Program Requests/Submissions