March 2015 — Present
• Welcome customers entering the store.
• Help customers purchase clothing, using the POS system at the register.
• Locate items for customers on the sales floor or online for direct sales if unavailable in store.
• Assist customers in ordering items through the phone or Blue Martini app.
• Answer incoming phone calls and assist with customer inquiries.
• Replenish and reorganize items on the sales floor throughout the shift.
• Lead customers to fitting rooms, gather sizes requested, and help shift stylists clear rooms when customers are done.
• Locate items on the sales floor for enterprise sales orders and prepare them for shipping.