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Rachel Heng

Rachel Heng

Sales Support

Madewell

San Francisco Bay Area

Sales Support at Madewell

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Madewell

Sales Support

• Welcome customers entering the store.
• Help customers purchase clothing, using the POS system at the register.
• Locate items for customers on the sales floor or online for direct sales if unavailable in store.
• Assist customers in ordering items through the phone or Blue Martini app.
• Answer incoming phone calls and assist with customer inquiries.
• Replenish and reorganize items on the sales floor throughout the shift.
• Lead customers to fitting rooms, gather sizes requested, and help shift stylists clear rooms when customers are done.
• Locate items on the sales floor for enterprise sales orders and prepare them for shipping.

Career medium 05
Career