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Rachel Duran

Rachel Duran

Social Media Community Manager & Strategist

CA Technologies

Fort Worth, TX

I'm a social media maven with a knack for writing, design, and technology. My content style could be described as "story curation". I have an abundance of passion for my role, where I spend each day working to inspire growing diversity in tech. I might not change the world, but I'll try anyway!

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JiveWorld Awards Finalist

Employee Engagement Award Finalist | RS Connect | RadioShack Corp

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Addys Bronze Award

Fort Worth Addys Bronze Award for Pickles BBQ & Icehouse, Facebook Campaign, #FillTheDills

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Snapshot

CA Technologies

Social Media Community Manager, Talent Acquisition

I create and curate content that highlights the phenomenal culture and employee experience at CA Technologies.

Twitter: @CA_Careers
Instagram: @LifeAtCA

The difference between 'audience' and 'community' is which way the chairs are facing.

Allegis Global Solutions

Enterprise Community Manager

Oversaw and implemented the strategic development of AGS's client-facing enterprise community. This development included UI/UX design, adoption and engagement planning, training plan and documentation delivery, site architecture, authentication and authorization settings, and more.

RadioShack

Internal Community Manager

Management, strategy, and thought leadership through two online enterprise communities, one internal and one external. Generated explosive adoption and engagement through executive coaching, advocate programs, gamification design, and community management.

Ilfusion Creative

Director of Social Media Strategy

Designed social media content and community strategies for over 40 clients. Oversaw department operations and standards.

American Advertising Awards (Addys) | Fort Worth | Social Media, single platform, consumer | Pickles BBQ & Icehouse, Facebook, Fill The Dills

Ilfusion Creative

Social Media Strategist / Team Representative

Primary Social Media Strategist for Mia Mariu, Walls Industries, Pickles BBQ and Icehouse, Hope Center 4 Autism, Ilfusion Creative and more.

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Career

Ilfusion Creative

Intern - Social Media Marketing

- Assist in social media network interactions, posts, and content curation
- Create reports for social media market research and strategy analyzation
- Build new social media accounts and populate info, pictures, and links for new clients
- Assist in writing website copy and blogs

America's Best Coffee

Marketing Manager

Managed all aspects of marketing and event planning
- Create all graphic and written advertising
- Administrate social media communication
- Market through community relationships, non-profit involvement, and partnerships with local businesses
- Make amazing coffee and connect with people
- Interview, hire, and train new baristas

Starbucks Coffee Company

Store Manager

Managed a high-volume drive-thru store located in the Arlington entertainment district that served an average of 650 customers per day. Supervised and developed a team of 5 managers and 11 baristas. Ensured standards were met and exceeded in customer service, beverage quality, speed, efficiency, and cleanliness. Through detailed planning, organization, execution, and neighborhood marketing, increased average store sales volume 48% over last year.

Charming Charlie

General Sales Manager

Oversaw the general operation of the flagship and top volume store in the company. Leading and developing a team of 25-50, including a 4-part support management team.

Charlotte Russe

Store Manager

Store Manager - Charlotte Russe - 2yrs
Store Manager - Rampage - 2 months

Rampage - #5 in the company within 1 month.
Charlotte Russe - 12% increase to LY for 2007, #1 SPH in DFW district for 2007

Nordstrom

Assistant Department Manager

Sales Associate 2001-2004; Manager 2004-2006