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Porsche Love

Porsche Love

Home Preservation Specialist

Wells Fargo Home Mortgage

Home Preservation Specialist at Wells Fargo Home Mortgage

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Wells Fargo Home Mortgage

Home Preservation Specialist

Serve as a Single Point of Contact (S.P.O.C.), to a pipeline of 200 - 300 borrowers with delinquent loans, assist borrowers to identify solutions that allow them to maintain home ownership. Present alternate solutions such as short sale or deed in lieu options, if retention is not possible. Analyze the customer's financial situation and make recommendations on loan modifications/workout options to resolve delinquency. Notify customers of loan modification decision, current status, options, timelines, coordination touch points, and customer's obligations through the process.

Single Point of Contact (S.P.O.C.) Initiative Overflow September 2011-November 2011
Assist the S.P.O.C. teams in addressing the questions and concerns of customers in their pipelines by communicating account and modification information to their customers. Utilize various systems to manage requests for documentation of loan modification reviews and notify customers of loan modification status, options, coordination touch points and the customer's obligations through the process.

Loan Servicing Specialist 3 (Bankruptcy/Foreclosure) May 2011 - September 2011
Accountable for contacting and responding to phone inquiries from customers, title companies, attorneys and internal personnel to obtain and validate customer loan information. Functions include: answering questions pertaining to payment research, taxes, insurance, loan modifications and assumptions, prepayments, payoffs, adjustable rate loans, credit reporting, and researching and analyzing problems and recommending solutions. Processing payment, verifying accuracy of data input and related records, researching, and resolving and correcting moderately complex loan servicing processes and related records.

Career medium 05
Career
Career medium 04

DIRTY3RD PRODUCTIONZ

Owner

Manage the arrangement of customer meetings, document customer requests, negotiate and execute customer/event contracts, as well as set-up and perform as a DJ for various events. Produce, market, promote and distribute original mix-artist compact discs. Work with clients, music producers, musicians/artists, and club promoters to book performances and promote CDs and mix-tapes.

Major Accomplishments:
Established one of the first female mix-tape and mobile DJ Company's; Expanded the company's customer base beyond the city of San Antonio in less than 3 months

Career

H-TOWN MUSIC /GLAM GEEK CREATIVE

Marketing Intern

Accountable for maintaining lines of communication between H-town management and staff members, assist management and staff in meeting online and offline marketing objectives and booking engagements. In addition, manage timelines and projects, research and analyze industry information, create and distribute project status reports and minutes.

Career medium 05
Career

Wells Fargo Home Mortgage

Loan Servicing Specialist Bankruptcy/Foreclosure

Southern University and Agricultural and Mechanical College at Baton Rouge

Bachelor of Business Administration (B.B.A.), Management