Dempsey Uniform and Linen Supply
Territory Service Manager
March 2001 — June 2011
Started as a Route Service Representative, then promoted to a Route Coordinator and then to a Territory Service Manager. Accountable for 7 Route Reps. 1 Route Coordinator and $ 74,000 in weekly sales. Reviewed daily invoicing with Reps. Scheduled daily meetings with customers to review service, pricing, quality, inventories, new products and service agreements. Reviewed and approved all reps. paperwork at days end. Entered all daily activity with customers into company contact file. Held weekly service meetings with route reps to go over new procedures and products. Also reviewed additional training. Met with sales reps to review new accounts.
Logistics- Oversaw 3 acquisitions and was charged with rerouting the acquired accounts to existing routes and creating new routes to ensure profitability. Performed a major reroute due to economic struggles by analyzing route volume, dollars, territory and man hours to move routed from 5 days to 4 day weeks. The overall result was a savings of $150,000 annually by reducing overtime, fuel consumption and mileage.
Fleet- Managed 24 trucks leased through Penske and Ryder Logistics. Monitored daily mileage and reviewed and filed DMVR sheets. Scheduled monthly P.M.s, inspections and maintenance when necessary. Monitored monthly statements and reviewed with contacts at leasing company. Accountable for monthly billing.