Casino supervisor/Hospitailty supervisor/Race and Sports Book supervisor
February 2012 — Present
Casino Supv - Interacting with guests while overlooking live games and dealers for accuracy and lack of errors while carrying on their duties; player tracking on CMS, TouchID, and TableManager; taking care of other supervisorial duties such as reports, disciplines, and appraisals; helped teach several dealing schools.
Hospitality Supv. - Interacting with guests while overlooking hospitality ambassadors (functions as both slot host and beverage server) and their duties; assist and/or approve in paying jackpots; taking care of other supervisorial duties such as reports, disciplines, and appraisals; standard machine maintenance and use of reset menu on various branded machines and softwares; everyday use of CMS and E-Term32 (SDS) for player information and slot machine information
Sportsbook Supv - Interacting with guests while overlooking writers and their duties; assist in approving wager limits; ensure all odds and results are current; ensure live games/races are displayed and working