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Phil Krause

Phil Krause

Retail sales consultant

AT&T

Highland, IN

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AT&T

Retail sales consultant

* Assists customers in identifying their mobile & home communication needs, and matching them with the accurate products that meet their needs.

* Provides ongoing customer service by resolving customers issues with their products, services and billing.

* Manages transactions and maintains responsibility for financial accuracies on a daily basis.

* Serves as a trainer for newly hired retail sales consultants and sales support representatives.

* Proven success in meeting monthly sales goals for both personal & business customers.

* Proven success in cross-selling products & services to both new & existing customers.

Career medium 04
Career
Career medium 03

Best Buy

Merchandising coordinator / loss prevention

* Completed planograms depicted by the merchandising teams.

* Weekley audit counts to maintain price cards and product location were correct.

* Maintained cleanliness on the sales floor.

* Erected and broke down displays based on planograms.

* Unloaded weekly truck shipments and made sure product was put in correct location.

* Monitored the store for theft potential

* Proven success in maintaining a low level shrink count

Career

Prairie state college

Emergency Medical Technician Certification, Business

Received my EMT certification from Prairie State College and currently seeking my associates degree.