Retail sales consultant
July 2008 — Present
* Assists customers in identifying their mobile & home communication needs, and matching them with the accurate products that meet their needs.
* Provides ongoing customer service by resolving customers issues with their products, services and billing.
* Manages transactions and maintains responsibility for financial accuracies on a daily basis.
* Serves as a trainer for newly hired retail sales consultants and sales support representatives.
* Proven success in meeting monthly sales goals for both personal & business customers.
* Proven success in cross-selling products & services to both new & existing customers.