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Peter Weeks

Peter Weeks

Assistant Hotel Manager

Beau Rivage Resort & Casino

Biloxi, MS

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Beau Rivage Resort & Casino

Assistant Hotel Manager

Ensure the continual professionalism of all front desk staff, including the Assistant Front Desk Managers and at times the VIP Services staff when their management was not present. Have been in charge in such areas as night audit, attendance, discipline, night audit and rooms management. Retain common knowledge from other property departments including Customer Care, Food & Beverage, and Gaming. Oversee any unsettled guest balances and determine if any further action is needed. Readily assist in any executive needs from all departments. Oversee the complete workings of the Front Desk, Concierge Desk and assistant in VIP Services when needed.
Also, during my time in management, I have completed the Diversity workshop where I became a "Diversity Champion" and received the Warriorship award for most improved.

Career medium 01
Career
Career medium 04

Beau Rivage Resort & Casino

Assistant Front Desk Manager

Assisted the Assistant Hotel Managers on duty in maintaining the workings of front desk and concierge desk. Maintain constant professionalism of myself and the front desk representatives. Assisted in rooms management. Was in charge of any remaining due out reservations that needed to be assessed. Responsible for catching any reservations that were mistakenly booked without a hotel rates and inputting them. Assist in check-ins and check-outs when business demands warrant it.

Career

Beau Rivage Resort & Casino

Front Desk Representative

Responsible for check-ins and check-outs. Expected to be professional and maintain a smile at all times. Retained all knowledge of the front desk workings including updated policies and procedures. Constant awareness of any guest needing assistance in the hotel lobby. Expected to engage guests at all times, including check-in and check-out, while answering any questions in regards to their experience during their stay. Able to multi-task between assisting guests in the lobby and on the phone.

Career medium 02
Career
Career medium 01

TGI Fridays

Waiter/Bartender

I stayed up-to-date on current menu and any promotions. Responsible for knowing abbreviations for all menu items including but not limited to alcoholic beverages. Able to list ingredients for all menu items including alcoholic beverages. Have served in four different TGI Fridays' stores in the Memphis area including Southaven, MS. During travel, I have also served in locations in Killeen, TX and Cincinnati, OH. I've assisted in the re-training and re-opening do the downtown Memphis location. I was a shift leader in every location. In my last year, I participated in the yearly bar-tending competition.

Career

Columbia Southern University

BS, Hospitality & Tourism

I am currently enrolled with Columbia Southern University casually seeking my Bachelor's degree in Hospitality & Tourism. I am hoping to find more steady career position so that I may attack my goals more aggressively.

Education medium 05
Education