Malawi Confederation of Chambers of Commerce and Industry
Head, Membership Services and Communications (Centre & North)
March 2017 — Present
•Formulating, developing and implementing strategies for identifying, recruiting and retaining members.
•Developing and maintaining value added and customer focused membership services that lead to recruitment and retention of the set targets of membership base for the Confederation in the Central and Northern Regions of Malawi.
•Ensuring that the interests and expectations of members are clearly understood and met or exceeded, also ensuring that trade promotion and capacity building events are organized with excellence and are financially viable and sustainable.
•Ensuring that the brand image of the Confederation is developed and promoted.