Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Paulo Ortega

Paulo Ortega

Customer Service Rep. / Call Center

Bay Area Fastrak

San Francisco

Message
MENU ☰

Global Gourmet Catering

Guest Service Agent

Company

New Job

•Escalate issues to SAP P2P Functional, HPSM or Accounts Payable Tier 2 support as needed.
•Support

Company

New Job

•Expected to provide evaluation focused on improving the relevancy of trending topic results from a major social media platform
•Have working knowledge of social media platforms, social media content, etc. (Including but not limited to: Facebook, Twitter, etc.)
•Have familiarity and interest with current events, politics, entertainment, science, shopping, and/or technology in the local market
•As a rater on this project, he reviewed current trending topics and assign a rating based upon my level of interest in the story and emotional impact (if any) and then write a comment which clearly articulates my interest level and why.

Company

New Job

•Followed a bus route to determine the correct path on Apple maps.
•Worked on complex task, comparing multiple sources of information, with great attention to detail.
•Collected the correct data to fix the errors on the GPS map system.

Company

New Job

Company

New Job

Bay Area Fastrak

Customer Service Rep. / Call Center

•Opened and closed customer accounts.
•Recorded and entered customer data.
•Performed internal audits for various functions
•Processing and filing payments.

Company

New Job

•Scheduling, Calendaring,
•Answering phone, Taking/Confirming appointments,
•Students/Faculty Patient Assignments,
•Verified billing and insurance information (Medical, Dental, Private)
•Process Payments.
•Administrative and Office Duties.

Company

New Job

•Translated and assisted large conferences and formal meetings.
•Interpreter for community-based events and assignments within the education, health and social services sectors.
•Performed administrative and secretarial responsibilities in support of client services functions and operations.

Company

New Job

•Handled confidential information in a professional manner.
•Opened new customer accounts and audited existing accounts.
•Provided administrative support to Branch Manager
•Processed OTC transactions.
•Responsible for providing sales and service to customers
•Handled service requests and problem resolution.
Achievements: “Performance Award highest Customer Service score and # 1 Sales

Company

New Job

Republica De Brazil College

Bachelors In Administration

Everest College San Francisco

Dental Assistant