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Pauline Cheung

Pauline Cheung

Contract Bookkeeper

Northern Natural Holdings LP

Toronto , Ontario. M1W 2B4

I'm self-motivated and a fast learner. I'll work harder than I need to in order to achieve my goals and usually that's a win-win for all. I'm also upbeat 24/7 and the people around me find it absolutely infectious. After all, dour isn't efficient or effective!

Red Cross Standard First Aid with CPR certification Building client relationships Creative problem solving Self-motivated Leadership / Collaboration Public Speaking

Journalism, fashion, philosophy, Brazilian jiu jitsu, community building, youth empowerment, and FOOD

Northern Natural Holdings LP

Contract Bookkeeper

· Entering all business expenses into QuickBooks
· Reporting to and assisting head accountant

Career medium 06

Girl Guides of Canada

Unit Guider

· Volunteer guider for 584th Pathfinders
· Organizing, preparing and running program work
· Processing finances on Nationalized Banking System and assembling paperwork (Safe Guide) for off-site activities
· Planning outdoor trips & coordinating with other units


Chubb Insurance

Customer Service Representative (Personal Lines)

· Worked with brokers to quote new business and manage existing policies
· Marketted boutique insurance and provided product knowledge tailored to our high income target market
· Provided insight on workflow updates and suggestions for new platform
· Identifying department wide technical issues and working with IT to resolve them
· Editted department worklfow manual and assisted in formatting workflow documents on Microsoft Word

Career medium 01
Career medium 05

Chubb Insurance

Personal Lines Assistant

· Ensured that the department is consistently stocked with all necessary office supplies
· Retrieved driving to records, insurance histories and other confidential information
· Completed follow ups for necessary legal documents and missing information
· Edited and formatted the Assistant workflow manual to match up-to-date standards and practices


Cayman Islands Department of Tourism

Occassional Administrative Assistant

· Booked travel and accomodations for the President
· Researched Cayman Islands online presence
· Promoted The Cayman Islands as a boutique destination at various public events

Career medium 01
Career medium 06

Gatto McMillan Bennett Insurance

Clerical Help

· Updating client information on TAM (The Agency Manager)
· Processing incoming/outgoing mail
· Preparing renewal documents for clients
· Archiving old paper work and assisting in transition to a paperless system


Moxie's Classic Grill

Server & Trainer

· Attended company training sessions on wine tasting and improving food knowledge
· Educated guests in seasonal food and beverage trends and ingredients
· Provided SQL (Service-Quality-Leadership) training to new hires
· Prepared and served large parties

Career medium 05


Sales Associate

Hudson's Bay Company

Customer service

Galati Market Fresh

Deli Clerk

University of Toronto - University College

HBA, Philosophy

AY Jackson Secondary School