Patty Long

Oversee all aspects of content for online learning libraries, instructor-led classroom and distance learning programs, and application help and training. Serve as instructional strategist and lead instructional designer on new content libraries.

Initially brought on board to create Axiom's online sales training program; work included creating prototype, selecting tools, and engineering development process. Transformed AXIOM’s content development approach from an instructor-developer model into a scalable intellectual property development organization. Created four online learning libraries as well as online help and applications training. Revamped instructor-led materials to complement the graphical nature of the online modules and to enhance skills applicationParticipate in strategic sales efforts.

Contract Project Manager on projects for BellSouth Wholesale Markets, Ceridian Employer Services, and French & Associates.

BellSouth - Took over management of $600K over-budget, over-due training development project involving development vendor, internal training team, and 3 client organizations. Instituted formal development processes and standards. Resolved contractual disputes. Resulted in contract renewal for vendor.

Ceridian - Managed 8-person team of Instructional Designers that developed training for Sales team on first major release in 2 years. Partnered with Training and Sales Directors; oversaw contractors and internal training team. Served as lead Instructional Designer.

French - Managed and staffed 3-person application development team (Visual Basic) to develop a cost-effective tool to measure workforce productivity.

Supply Chain training and support materials lead for 8-phase enterprise-wide Oracle-Maximo-PowerPlant implementation. Deliverables include instructor-led materials, training environments and data, simulations and WBT, as well as train-the-trainer and end user training delivery. Business focus includes materials management, procure-to-pay, and Accounts Payable. Co-lead for work management-Supply Chain interface roles.