Senior Team Leader, Business Support
September 2015 — Present
Lead, develop and build a group of employees into a high performing team that exceeds performance goals through engaging and collaborative interactions. Provide one on one coaching, team learnings, and calibrations which are interactive, driven by developmental needs.Raise the bar for Business Services by acting as both an advocate and business partner for mid-size merchants.
-Provide individually targeted coaching for metrics, soft skills and personal development
-Lead through new partnership with Braintree
-Develop and deliver leadership training to new leaders