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Patti Degnan, CIPP/US

Patti Degnan, CIPP/US

Senior Internal Auditor


Senior Internal Auditor at Symantec



Senior Internal Auditor, CIPP/US

 Conducts and manages audits , assessments and reviews related to Operations, Financial and IT processes and procedures, PCI and Data Compliance and other projects
 Key role in management and contribution to Annual Global Risk Assessment, planning of the FY audit plan and specific audits
 Certified Change Manager with training in the Prosci Change Management method
 CIPP/US certifiprivacy professional
 Promoted from Internal Auditor to Senior
 Key role in conducting privacy compliance assessments (including Safe Harbor and MA Privacy compliance), and the creation of continuous monitoring programs
 Conducts internal investigations in conjunction with Legal \ the office of Ethics and Compliance; Specializing in areas of procurement, sales compliance, data analysis, travel and expense account assessments
 Global Functional Leader for Business Continuity - responsible for creating and executing business continuity plan across a global team
 Responsible for Sales Representation Letter tracking quarterly across all geos and over 3000+ employees
 Identified as project leader for: Finance Global Change Management - Change Champion role for critical program changes across the globe
 Responsible for conducting Privacy Compliance and Safe Harbor trainings
 Project leader for implementation of Global team's Share Point Re-design
 Responsible for planning and execution for Annual Global Team Meeting, for global Internal Audit teams
 Key role in development and writing of audit work-paper minimum standards
 Key role representing Internal Audit for the Global Policies revamp project
 Responsible for department budgeting and analysis planning annually and year round
 Responsible for department relocation
 Responsible for implementing Global Teams Social Initiative to foster team-building, trust and collaboration across all geos.

Career medium 06
Career medium 01

Second Harvest Food Bank of Santa Clara and San Mateo Counties

Development and Marketing

 Supported the Director of Development and Marketing for projects, budget management and analytics, development and preparation of Board of Directors materials, Leadership Team and Capital Campaign presentations, and revenue reports.
 Prepared reports and projects for all capital campaign meetings and additional C level meetings.
 Supported Corporate and Foundations Relations Manager.
 Department budget management and forecasting ($1.3M), revenue reports, Director’s portfolio management in Raiser’s Edge, Quarterly Key Performance Indicator’s reports, and other reports as needed.


Black Angus Steakhouses

Project Manager

Planned & executeed key projects, & initiatives in support of CEO, Operations, Marketing & other departments, as needed. Provideed project support to the President & CEO. Coordinated the employees & vendors as needed to deliver projects on time, budget, & according to plan.
 Managed Marketing & Operations projects from development phase through project implementation.
 Defined project scope, goals & deliverables which supported business goals in Strategic & Operating plans.
 Delegated tasks & responsibilities to appropriate Team Members & vendors.
 Identified & managed project dependencies, timelines, milestones & critical path items.
 Responsiblte for developing business relationships vital to the success of project.
 Collaborated with Marketing Director; develop & roll out an Online & New Media Strategy.
 Managed in-house/print fulfillment vendors & stock.
 Managedall project related invoices, department ledgers & records, and marketing spend ROI.
 Managed Secret Shopper Program including: website access, shop formats & reports, etc.
 Managed corporate Guest Relations program, 800 hotline, Salesforce, letters, field communications & procedures, company intranet.

Career medium 01
Career medium 06

Black Angus Steakhouse

Executive and Marketing Coordinator, Guest Relations, Project Management

Executive and Marketing Coordinator, Guest Relations, Project Management

 Reported to and provided support for the President/CEO. Duties included scheduling, travel arrangements, special projects, budget preparation, development of Board of Directors presentations, preparing P&L reports and maintaining executive expense reports.
 Corporate event management
 Developed and managed Corporate Guest Relations Program, 800 hotline,, email program, letters, communication log to field and procedures.
 Managed Secret Shopper Program including: website access, shop formats and reports, etc.
 Managed (online) Guest Product Sorts; including vendor communication, and reporting analysis.
 Created marketing department ledger, ROI tracker and invoice record, established current procedure to receive and process all invoices.
 Implemented new in-house print fulfillment system. Built Access Database to include: invoicing, inventory tracking, security, processing, order and inventory management, website and fulfillment ledger.
 Proofed/edited all field communications, including Marketing materials, pre-production menus, Training/HR copy and newsletter.
 Responsible for tracking ROI for all contests, bounce-back programs, promotions.
 Researched competitive markets’ promotions, contests, coupons, online and in store presence.
 Provided support as needed for Accounting, Purchasing, and Human Resource functions.



Executive, Marketing and Project Support

 Reported to the President and Executive VP of Operations and Quality Assurance. Responsible for functional areas of administration, executive travel, document security, Marketing and Project Management. Scheduled and provided support for meetings, prepared proposals and presentations. Managed vendor relationships and provided support to multiple levels of staff.
 Established document security procedures. Maintained petty cash/credit cards/invoices/expense reports.
 Contributed to development as Marketing Coordinator, participating directly in Sales and Marketing process.
 Wrote, Directed, Edited and Produced Marketing Materials, as necessary.
 Coordinated promotional events with College Marketing Coordinator and Creative Director.
 Organized press releases, intern video databases, organized materials for trade shows and shoots.
 Worked with Director of Quality Assurance to test software.

Career medium 01

Savannah College of Art and Design

film production

Ringling College of Art and Design

Interior Design