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Patrick Reagan

Patrick Reagan

Account Manager, Manufacturing





Account Manager, Manufacturing

Grainger is the leader in the Maintenance, Repair, and Operations (MRO) space and provides products and services that enable its' customers to drive costs out of managing their facilities. Grainger is able to identify opportunities for customers by evaluating how customers procure products, store and utilze inventory, manage safety, and operate more efficiently and effectively.

Grew customer spend and profitability through problem solving and presentation of value solutions that allowed customers to become more efficient, effective and profitable in their operations.

Operational Achievements:
♦ Introduced a predictive maintenance program to a food manufacturer, saving $1.5M in downtime annually.
♦ Implemented a new inventory strategy for a pet food company, reducing MRO inventory by 12 weeks.
♦ Uncovered a $25K cost savings opportunity for a specialty metal products manufacturer by identifying a more efficient and effective process for applying abrasives in the manufacturing process.
♦ Introduced new safety paints for production floor markings, with anticipated cost savings of $120K annually in reduced labor hours and product costs for a major automotive manufacturer.
♦ Leveraged relationships with safety vendors to help customers develop programs to improve safety. Resulting in reduced injuries, improved morale, less down-time, lower insurance costs, and reduced risk of fines.
♦ Provided analysis and education on statistics and best practices for purchasing activities.

Sales Accomplishments:
♦ Ranked in the Top 15% in 2012 and 2013, achieving 107.15% and 110.25% goal attainment respectively.
♦ Mentored two new account managers; both ranked #1 in their districts for goal attainment.
♦ One of 28 account managers selected to the Leadership Development Team (of 1,300 nationwide).
♦ Received the Pinnacle of Excellence Award in Q3 2013, nominated Q2 2012.

Career medium 02

Reliant and Johnson & Johnson

Medical Sales

Grew market share and sales volume for medical devices and pain management/anti-infective pharmaceuticals in western New York.

♦ Selected by senior management to serve on National Advisory Board; serve as National representative to the Incentive Compensation Team, and act as the Business Acumen Specialist for the Syracuse District (2010, 2011).
♦ Awarded President’s Circle for top 10% annual sales ranking (2010); Rookie of the Year (2009); District “Rep of the Year” (2009, 2010); and Region Trail Blazer for highest growth year on year (2010).
♦ Rankings: 2010: 25/335; 2009: 59/250; 2008: 209/350.

Career medium 03


Interim District Sales Manager

Led a team of 8 account managers to grow a $16M district in the Buffalo/Rochester market. Developed and coached an engaged team, focused on the Grainger Value Proposition and Key Initiatives.

♦ Increased sales by $1M in a flat market by focusing on value proposition selling.
♦ Led team to rank 32/107 in 2013; achieved 101.1% goal attainment.
♦ Selected as one of two districts to participate in the Fabory Fastener Pilot in the Western New York market. Results were used to determine the feasibility of entering this market.

Career medium 03

Greatbatch Technologies

Account Manager

Accountable for sales and profitability, customer relationship development, and overall business management of the non-domestic implantable medical device marketplace.

♦ Secured new relationships with major neurostimulator manufacturers for batteries and components, resulting in new annual revenues in excess of $8M.
♦ Led a cross-functional team for the Left Ventricular Assist Device (LVAD) program, enabling our customer to develop manufacturing standards and quality systems to gain European approval for the device.
♦ Increased customer base revenues by 11% during period when Greatbatch total revenues declined 10% in 2004.

Career medium 01

Rich Products Corp

Business Unit Manager

$1.7 billion worldwide manufacturer of frozen food products.;

Responsible for overall P&L performance of the $173M Cakes and Pies business units; accountable for growth, profitability, service, innovation, process flows, inventory and service levels, and management of the strategic alliance with co-packer Sara Lee Bakery Group. Selected and provided direction to a leadership team comprised of plant managers, sales leaders, and customer service / demand planning personnel.

♦ Full responsibility for the pie and cake business, with 3 remote manufacturing locations in Mexico, Tennessee (union-based), and Michigan. Responsible for throughput, spoilage, scrap, run rate, production runs, R&D, and inventory & service levels.
♦ Led business units to record levels in volume (cases and sales dollars) and service (order fill rate), achieving $9.8M (10.6%) growth in cake sales, and $16M (29.3%) growth in pie sales in 2003.
♦ Turned around a failing pie business, generating $4M in positive cash flow within 1 calendar year through a focus on improved quality and throughput, decreased scrap, and a more effective inventory plan. Reduced pie inventory by $285K (14.5 days), while maintaining service levels.
♦ Created a team of stakeholders to proactively identify production and service risks before they occurred. This team helped drive collaboration and engagement and led to creative problem solving before the issue became a customer facing threat.
♦ Decreased spoilage across cakes and pies businesses by $625K (exceeding target by 17%) by proactively identifying at-risk SKUs, creating a spoilage team, using an untapped sales channel, and effectively managing SKU rationalization and product portfolio.
Reason for Leaving: I was selected in the lay-off of Dec 2003 but asked to stay on through Feb 2014.

Career medium 05

Michigan State University

MBA, Supply Chain Management

Education medium 01

State University of New York at Geneseo

BS, Management

Education medium 01