July 2011 — September 2013
Department Manager of 2.5 million dollar combined Woman’s Apparel department (Special Occasion Dresses and Daytime Dresses/Wedding Suite)
July 2011-June 2012
Department Manager of 1.3 million dollar combined Men’s Apparel department (The Rail and Men’s Designer)
Training and coaching sales team members and personal stylists on a daily basis with selling techniques and customer service skills
Maintaining department visual standards through effective merchandising and cross merchandising. A representation and teacher of outstanding customer service as known of the Nordstrom culture.