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Pamela Nelson

Pamela Nelson

Monroe, Louisiana 71203

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Self Employed

Home Childcare Operator

Operated a Home Childcare with five children. Three full time and two part time. Supervised all activities, play time, pre school lessons, prepared and served all meals and snacks. Three children started school full time and one child's mother is no longer working, with the majority of the children no longer needing my services I am seeking FT/PT employment out side of my home.

Career medium 05
Career
Career medium 01

Marlatt Insurance Agency, Allstate Insurance Company, David F. Marlatt Sr. Owner/Agent

Office Manager

Responsible for all office operations, answering phones, filing, receiving and posting payments on accounts, daily bank deposits, maintaining individual customer policies, customer inquiries and complaints by phone and in person, phone sales, placement and arrangement of product offers, inventory and requisition of office supplies and cleaning of office, assisted home office with all reviews and/or corrections and updates to policies as needed. Worked with Mr. Marlatt until he closed his office.

Career

Goodwill Industries of North Louisiana, Inc.

Store Manager

Supervised activities of all workers, hired, trained and evaluated personnel, worked in cooperation with Asst. Manager in planning and preparing work schedules, assigned employees to specific duties, attended company meetings, conferred with company officials to implement procedures to increase sales and on job safety practices, managed product placement and displays, reconciled cash with daily sales receipts, prepared daily reports for home office of all sales and production, made bank deposits daily, handled majority of all customer concerns and inquiries.

Career medium 04
Career
Career medium 05

The Pleasant Insurance Source LLC, Allstate Insurance Company, Richard L. Pleasant II Owner/Agent

Insurance Producer

Responsible for all phone sales, received and posted customer payments, filing, daily bank deposits, resolved and answered customer inquiries and concerns, reviewed and maintained individual customer policies, assisted in the filing and resolution of claims, marketing, attended required company meetings, inventoried and requisitioned office supplies, opened and closed office. Resigned from Pleasant Insurance Source to assist in in the care of two month old granddaughter.

Career

JDS Small Home Repair and Remodeling

Bookkeeper, Helper

Did all bookkeeping for small family owned company. Assisted in the requisition of materials and supplies, helped clean and prep contracted jobs for repair or remodeling, painted walls, cabinets, etc. Assisted in bids and marketing. Responded to all inquiries.

Career medium 01
Career
Career medium 03

Hickory Manor Skilled Nursing Facility

Director of Admissions/Social Services

Responsible for tours of facility and admissions, explained facility policies and procedures, assisted in room placement, coordinated with hospitals and physicians with admissions, participated and charted in Care Plans and all other required documentation, promptly addressed and resolved any concerns or questions with residents and/or family members. Assisted residents/families with Medicaid applications, visited with future and current residents in hospitals and rehabs. Participated in facility outings and community programs. Resigned from position to work with family in small remodeling company.

Career

North Pointe Nursing and Rehabilitation Center

Director of Admission and Marketing

Gave tours of facility, worked with families and residents in coordination with physicians and hospitals for placement. Assisted residents and families with admission forms and understanding of facility policies and procedures, helped families and responsible parties with Medicaid applications and tracking of Medicaid Pending in cooperation with state caseworker, verified payer sources and available Medicare skilled days, assisted BOM with daily census and filing. Marketing of facility and services offered.

Career medium 02
Career
Career medium 01

Integrated Health Services of Keller at Mimosa

Business Office Manager / Director of Admissions

As BOM I was responsible for all Medicaid and Medicare and private billing, adjustments as needed to residents accounts, daily census and status changes, posting of payments, preparing of bank deposits, month end closing procedures. After a year in the business office I transferred over to admissions where I then gave tours of facility, prepared admit packets and assisted residents and family with admission papers, verified payer sources, marketed facilities services, cooperation with other staff members in community relations and assisted business office in tracking of Medicaid pending and Medicare skilled days available.

Career