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Ozan Önder

Ozan Önder

Direct Banking (Alternative Delivery Channels) Strategy and Project Planning Asst. Manager


Direct Banking (Alternative Delivery Channels) - Strategy and Project Management at Akbank






Direct Banking (Alternative Delivery Channels) Strategy and Project Planning Asst. Manager

• Project Management – Managing strategic Direct banking projects touching both on multi-channel and multi-segments, coordinating project teams in all phases of projects for delivering expected outputs. Example projects include:
• Direct Banking Dashboard Design
• Call Center Restructuring
• Business Development and Innovation Management – Monitoring technological and regulatory changes as well as market developments in order to identify new opportunities. Opportunity scan and prioritization (e.g. 3rd party collaborations) to achieve Direct Banking growth targets. Example projects include:
• Assessment of biometric solutions for direct channels
• Working with legal consultants to assess the impact of recent regulatory changes on direct channels and design action plans
• Feasibility Assessment and Business Case Development – Strategic assessment model and business case development for new products / initiatives such as:
• Unbanked/under-banked segment assessment and product development
• KEP (Kayıtlı Elektronik Posta) Service assessment and designing relevant Direct Banking strategies

Career medium 04
Career medium 01

Turk Telekom

Marketing Strategy and Planning Specialist

• Competitive Analysis – Responsible for regularly following up competitors, providing marketing team and management with detailed insight on competitive landscape (e.g. campaigns, products, pricing) via daily and monthly competitive intelligence reports / presentations
• Benchmark Studies – Responsible for preparing and presenting quarterly benchmark reports including national as well as international benchmarks
• Best Practice Studies – Responsible for following / searching news related to technology as well as value propositions (product/service, price, promotion, channel) of GSM and fixed operators
• Project Management Office Responsibilities – Responsible for managing relationships with foreign consultants working for marketing team


Peppers & Rogers Group

Consulting Intern

• Premium Customer Service Differentiation Project for a leading telecom operator in Turkey (Actively participated in data mining, process analysis and design steps)

Career medium 05

Undersecretariat of the Prime Ministry for Foreign Trade


• Exportation Department Intern, Turkey (Analyzed and prepared inward processing papers)

Onaysan Industrial


• Worked in production planning department.
• Actively participated in the preparation of plant’s production schedule.
• Examined production planning, layout design, information technologies of a Pull-Type production system.

Career medium 02

E.G.O. Appliance Controls S.L.U.


• Analyzed various departments.
• Prepared a detailed report on the production systems, information technology and human resources of the company.

New York Institute of Technology


Bilkent Üniversitesi

BS, Industrial Engineering