We Define IT Consulting
February 2011 — Present
As Lead Consultant at We Define IT, I worked with several businesses revamp their existing offerings, streamline their support delivery and make the transition to Managed IT Services where appropriate. Consulting for these clients has provided me an unprecedented range of product knowledge and integration experience with a majority of the products and services targeted for and most widely-used by Managed IT Service Providers. From Asigra and Autotask to Zenith and Zoho, I have had in-depth experience with utilizing and implementing many solutions covering the RMM, BDR, CRM, PSA, UTM, IaaS categories of this space.