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Osama Hasan

Osama Hasan

Service Supervisor, Service In Charge

Aljazirah vehicle's agencies Co. FORD AND LINCOLN

Saudi Arabia, sa

A highly accomplished, dedicated and disciplined individual recognized as a team player seeking to contribute to and grow with a dynamic, progressive, and innovative organization. Strong qualification in personal development, team building and team leadership. Works well under pressure whilst delivering duties effectively and...

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Aljazirah vehicle's agencies Co. FORD AND LINCOLN

Service Supervisor, Service In Charge

* Ensure maximum customer satisfaction and loyalty.
* Ensure high ethical standards in daily activities.
* Delivers the right car in perfect condition every time.
* Ensure warranty claim processing procedures that permit prompt settlement and the simplification of tracking payments.
* Monitors the flow of work in the Service Department and intervenes as needed to ensure work is accomplished.
* Ensure to achieve profit percentage indicators on Gross Sales, Discount, Net Sales, Cost of Sales, Gross Profit, Direct Expenses and department contribution.
* Ensure accurate invoicing and job costing within the service department.
* Ensure premises and equipment and other assets are controlled and used effectively.
* Work in progress (W.I.P) monitored on a weekly basis with all relevant staff to ensure that all work is accountable and is flowing steadily through the workshop.