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Omar Faruk

Omar Faruk

Branch Operations Analyst

JPMorgan Chase

Columbus, OH

Branch Operation Analyst at JPMorgan Chase


JPMorgan Chase

Branch Operations Analyst

- Provide accurate and efficient support to retail branch banking employees by answering questions, interpreting and resolving problems related to policy, procedures, legal and compliance.
- Identify and escalates issues that may have widespread implications.
- Use strong retail bank procedural and legal/compliance knowledge base and analytical skills to recommend appropriate, immediate solutions for which there are no documented procedures.

Career medium 02
Career medium 05

Express Scripts (formerly Medco Health Solutions)

Executive Assistant & Project Manager

- Provided administrative and project management support to the Vice President of Products and Programs
- Negotiated with external companies to reduce travel, event, & other business costs
- Applied existing technology skills to improve efficiency on site and improve workflow across sites
- Developed and implement training & job aid material to assist employees
- Provided Microsoft office training and “tips & tricks” desk references to improve employee efficacy
- Drafted communication from senior management to local staff
- Organized local employee events, VIP & C-level visits




Assisted nonprofit organizations, create, evaluate and implement technology to improve operation and market to their stakeholders.
- Software & Hardware implementation
- CMS Installation
- Training
- Website Planning, Designing, and Implementation

Career medium 03
Career medium 06

Stonewall Columbus, Inc.

Pride Coordinator

- Provided Administrative support to the Executive Director
- Coordinated logistical aspects of Columbus Pride, one of the largest events in Columbus with more than 150K attendees
- Manage relationships and contracts with sponsors for all aspects of event
- Recruited, managed, trained and addressed the needs of more than 450 volunteers
- Communicated with vendors and parade participants before and during festival
- Managed legal logistics, insurance and city/state permits
- Spearheaded the organization’s effort to build youth programming, organized youth events


Franklin University

Academic Assistant

- Assisted in coordinating program logistics for the Offices of Teaching Effectiveness, Assessment, and Accreditation
- Coordinate communications to departments across campus, as well as various accrediting bodies
- Managed & organized the university-wide online internal knowledgebase
- Provided technical training & reporting

Career medium 03
Career medium 02


Team Leader

- Organized a team of volunteers that registered, encouraged and transported new, unlikely, as well as previously disenfranchised voters to early voting centers during the month leading up to Election Day 2009.
- Logistically coordinated the various components of the Columbus operation such as vans, transportation routes, drivers, volunteers, and solicitors.
- Directly managed 5-10 full-time volunteer simultaneously, banked over 6,000 votes statewide.
- Engaged in activities such as door to door campaigns, and community BBQ’s to “Get Out the Vote.”
- Coordinated with other entities to efficiently share resources.


Network for Teaching Entrepreneurship

Digital Alumni Service

- Re-created and re-launched the Alumni Website to connect over 175,000 students around the world.
- Created and reviewed website content, processed users, approved submitted content.
- Created and managed “National Ambassador Board” of young entrepreneurs.
- Managed company’s social network profiles.
- Assisted with online fundraising by improving existing technology and utilizing new ones.

Career medium 05
Career medium 04


Program Associate

- Launched teams of young social entrepreneurs who create projects to benefit their communities.
- Promoted and managed newly launched website.
- Provided virtual training for website.
- Started and managed Youth Advisory Council.
- Coordinated volunteers


Citizens Committee for New York City

Program Assistant

AXA Financials


The Ohio State University

Bachelor of Business Administration (B.B.A.), Business Administration

Franklin University

Bachelor of Business Administration (B.B.A.), General Studies