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Olivia Goodwin

Olivia Goodwin

Administration Manager

Costa

Tasmania, Australia, au

A dynamic, self-motivated administration professional, with substantial experience in customer care roles. Excels in hands on roles and provides efficient, accurate and timely support. Able to work confidently and consistently meets deadlines. Possesses excellent interpersonal and communication skills, to foster strong busine...

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Costa

Administration Manager

Provides professional efficient administration and management support to the retail distribution sector. Accurately compiles and distributes reports from the minutes of management, and other meetings. Contributes to staff meetings, to ensure communication is clear and concise. Provides an exemplary level of direct customer service, with respect to Produce Inventory Allocations. Respond in a timely and friendly manner to client enquiries, and follows up as appropriate. Diplomatically troubleshoots client enquiries, with respect to undelivered produce and other matters. Produces precise delivery notes, and proficiently oversees the tracking of produce using Excel. Accurately manages the stock take of chilled and frozen products using Excel. Provides supervision and training of staff, as required; Uses a collaborative approach to liaise and communicate effectively with other staff. Takes a proactive attitude towards all work. And always completes designated tasks within the set time frame. Effectively prepares and oversees audits; Monitor equipment maintenance data.
Precisely administers payroll, monthly reports, balance sheets using industry specific software. Liaises effectively with National Safety Manager, with regards to safety and training reports. Manage documentation in respect of HACCP, SQF, Chain of Responsibility and Bio Security. Creates and maintains accurate risk work assessments and safe work procedures; Ensures strict compliance with all company and site safety policies and procedures

Very relevant - in particular to somebody like myself who doesn't find it natural or easy to ask for help!

We spend a lot of energy looking for shortcuts to save time, and sure, those shortcuts add up. But when I look back, my biggest time regrets aren’t spending too much time on Twitter or mismanaging my daily tasks. Those are bad habits, but there are big...

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