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Olivia Crow

Olivia Crow

Global Brand Communications Specialist

Steelcase

Grand Rapids, MI

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Steelcase

Global Brand Communications Specialist

As a Global Brand Communications Specialist, I work on and support Steelcase's extranet site, Village, as well as various other communications projects.

Career medium 03

Steelcase

Furniture Marketing Intern

 Supported Furniture team while working on a variety of competitive research and pricing projects
 Edited and wrote copy for marketing communications projects and sales tools
 Assisted with product trainings to gain understanding of product lines and sales process
 Participated in product development projects through internal and external research and testing

Career

Steelcase

Details Product Marketing Intern

 Broadened knowledge by participating in product development projects including team meetings, concept builds, testing, and supplier visits
 Assisted Marketing Communications team with branding publications and product photoshoots
 Compiled information on competitors’ products and provided analysis and comparisons
 Researched data and statistics to update a sales ROI tool
 Assisted regional sales representatives by supplying information on product specifications and comparisons
 Collaborated internationally while creating product specification materials for use in EMEA

Career medium 03
Career
Career medium 06

Centennial Country Club

Swim Coach, Head Lifeguard, Swimming Lessons Teacher

 Trained and supervised eight new lifeguards
 Coordinated home swim meets, coaching over 100 children ages 5-16
 Organized four sessions of learn-to-swim lessons for all ages, and taught private swim lessons to learning-disabled individuals

Career

Steelcase

Human Resources Shared Services Intern

 Accurately and promptly answered phone calls and emails from employees, retirees and vendors
 Assisted with benefits enrollment for all salaried and hourly employees
 Supported the Benefits, Payroll, and Staffing teams by completing various projects
 Helped create Standardized Work Instructions and improved online information repositories

Career medium 01
Career
Career medium 06

Professional Marketing, LLC

Intern/Account Staff

 Composed press and product releases for local and internationally known clients
 Conducted telephone campaigns while building communication skills
 Compiled press kits for clients and organized their mailing to national consumer and trade publications
 Strengthened technology skills by creating web content and monitoring a website
 Managed Facebook and Twitter campaigns for two clients
 Enhanced organizational strengths while securing auction items and preparing for a conference

Career

Calvin College, Hekman Library

Circulation Desk Assistant

 Interacted with students and library patrons
 Completed tasks independently while improving organizational skills

Calvin College

Bachelors of Arts, Business & Marketing