Cable & Wireless
Corporate Account Director
September 2009 — December 2012
I provided regular two-way communication between the client and team, with a strong emphasis on providing strong team representation and fulfilling client expectations.
As an Account Director, I ensured that client issues were dealt with in an efficient manner. An important part of my current role was to ensure that all processes and procedures were completed, quality standards and targets were met, and that proposals were profitable.
Personally, responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.