Partner Service Advisor for Iberia
August 2012 — Present
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Partner Service Advisor at SAP
Responsible for volume direct enterprise accounts (more than 1000 employees) for Spain and Portugal, presentation and configuration of customer catalogues, controlling and monitoring internal customer websites, management of several teams from Romania and India.
Development of an initial budget for all the company departments, Project cost control and analysis, Involvement in the ISO 4001 e OHSAS 1800 Certificate.
Planning and monitoring the company’s QES management program and certifications, coordinating internal and external audits, verification of the monthly operating results against budget.