February 2016 — Present
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More than ten years working for and managing electronic retail establishments across Los Angeles and Orange County regions. Recognized for delivering unparalleled customer service. A verifiable track record of success backed by impeccable references.
• Handles administrative aspects of the sale including: completing customer activations, verifying identification, addressing local market promotions, pulling product from inventory and preparing orders for installation and filing finished orders to ensure accurate and efficient processing and payment.
• Reconciling financial payments
• Provides information on products, accessories, service features, pricing plans.
• Drives revenue by communicating the benefits of products, services, features, rate plans and special offers to new and upgrading existing customers as appropriate to the new technology utilized.
• Focuses on retaining customers by providing updated product and promotional information.