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Nikolaos Tolias

Nikolaos Tolias

Internet Solutions Specialist

Vodafone

Athens

Internet Solutions Specialist at Vodafone Greece

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Vodafone Greece

Internet Solutions Specialist

Responsible for providing a personalized customer experience, demonstrating and providing solutions to customers and troubleshooting the provided services in combination with presenting and training the rest of the staff on new technologies, products, services to boost sales and mobile data usage. Also, participating and assisting on projects like handling of customer requests and replies on social media, in order to provide a unified experience throughout the communication channels in collaboration with other departments of the company, in addition to creating training material for the rest of the Internet Team. ”Exceeding” performance rating in the last two years.

Career medium 06
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Employee at the digitalisation project of the historic archive of the Agricultural Bank of Greece and in the Millenium Bank’s electronic signature department as well as providing document management and document preserving solutions to numerous other clients.

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Ethnikon kai Kapodistriakon Panepistimion Athinon

MSc, Business & Administration of Telecommunication Networks‏‏

Ethnikon kai Kapodistriakon Panepistimion Athinon

BSc, Economic Science

2nd High School of Preveza

Graduate

University Of Michigan

Proficiency in English