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Nicole Coyle

Nicole Coyle

Agile Coach and SAFe® Certified Advanced Scrum Master

RBC Wealth Management

Minneapolis, MN

Agile Coach and Scrum Master for Integrated Services Layer (ISL) of RBC Wealth Management Technology & Solutions (WMTS). Assessing current state of Agility and providing gap assessment and recommendations to improve team performance, product delivery, and value to the organization.


RBC Wealth Management

Agile Coach / Sr. Scrum Master

RBA, Inc.

Sr. IT Consultant

UX Designer / Scrum Master / Agile UX Coach
Mentored team on Kanban Methodology. Focused on matching the amount of work in progress (WIP) to the team's capacity. User stories added to Kanban board, when ready, next highest item from backlog was pulled into play (“pull system”).
Product Owner could reprioritize work in backlog at any time to optimize cycle times. Visual metrics included control charts (cycle time for each issue as well as a rolling average for the team) and cumulative flow diagrams (number of issues in each state). Ensured the team was making time-conscious selection of which events to make part of process and remaining on task.
Guided the team though the process of splitting epics into user stories and estimation.

Career medium 06

Hennepin County

Information Architect / Scrum Master



UX Designer / Scrum Master

Career medium 05

University of St. Thomas

Master of Science, Software Engineering

St. Paul, MN

J&B Group

Sr. Business Analyst / Project Portfolio Manager

Travel Leaders

Sr. Systems Analyst

Career medium 04

Gage Marketing

UX Acrhitect

University of Warwick

Study Abroad Program, International Relations

Coventry, United Kingdom

University of Wisconsin - Madison

Bachelor's of Science, Economics

Minor: Human Resources