RBC Wealth Management
Agile Coach / Sr. Scrum Master
June 2017 — October 2017
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Agile Coach and Scrum Master for Integrated Services Layer (ISL) of RBC Wealth Management Technology & Solutions (WMTS). Assessing current state of Agility and providing gap assessment and recommendations to improve team performance, product delivery, and value to the organization.
UX Designer / Scrum Master / Agile UX Coach
Mentored team on Kanban Methodology. Focused on matching the amount of work in progress (WIP) to the team's capacity. User stories added to Kanban board, when ready, next highest item from backlog was pulled into play (“pull system”).
Product Owner could reprioritize work in backlog at any time to optimize cycle times. Visual metrics included control charts (cycle time for each issue as well as a rolling average for the team) and cumulative flow diagrams (number of issues in each state). Ensured the team was making time-conscious selection of which events to make part of process and remaining on task.
Guided the team though the process of splitting epics into user stories and estimation.
St. Paul, MN
Coventry, United Kingdom
Minor: Human Resources