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Nicole Battle

Nicole Battle

Sales Consultant

Mitchell May Consulting

Sales Consultant at Mitchell May Consulting

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Mitchell May Consulting

Sales Consultant

• Provides solutions for customers that have call forwarding and telephony needs
• Received multiple awards and recognition for excellent customer service
• Works with domestic and international clients
• Responsible for managing a portfolio of over 900 accounts with an average income per account ranging from $9-$500 monthly
• Meets and exceeds monthly sales goals consistently(determined by management)
• Responsible for maintaining a minimum of 3% growth monthly
• Assists with marketing initiatives, creating email templates, blog management, editing
• Utilizes many operating systems daily. Examples include Microsoft excel, PowerPoint, Office, and Publisher, Google ad words and translator, Adobe
• Provides customer support; assist with account setup, call forwarding setup, IVR (voice menu) setup, and all other technical support and account management needs
• Performs billing and other administrative duties daily

Career medium 02
Career
Career medium 05

grand canyon university

enrollment counselor


• Enrolled students into the appropriate program according to their needs and thru assessment of their strengths enrolled for college of business and liberal arts; undergraduate and graduate students
• Responsible for retaining a minimum of 80% of students enrolled
• Responsible for making a minimum of 80 outbound calls daily in addition to receiving several inbound calls
• Created customized graduation plans for each student according to their needs
• Actively listened and assessed each customers skills and abilities in order to help determine the proper degree program
• Aided students with filling out FAFSA, developing electronic pins, and signing Master Promissory notes
• Researched and presented students with all scholarships available to them
• Guided students on how to use their online platform, ordering books, and how to access all account information
• Recruited 10-12 new online students monthly and set monthly follow up appointments to monitor progress
• Organization and account management performed through the use of Microsoft CRM

Career

Enterprise Rent-A-Car

Management Trainee

Met monthly sales quota by effectively upselling additional insurance with rental
• New business development achieved thru marketing initiatives such as weekly sales calls, handing out business cards, and attending trade shows
• Studied management styles and shadowed assistant manager to become familiar with daily routines and business operations
• Obtained skills that will help with business development such as strategic planning, effective account management
• Developed conflict management skills through training and daily operations
• Developed proper sales techniques thru shadowing my superiors, self-teaching, and monthly training
• Attended monthly trainings to enhance sales knowledge
• Coached new hires and trained them on daily office functions and sales knowledge
• Developed customer service and communication skills through daily interactions with customer

Career medium 01
Career

Grand Canyon University

MBA, Marketing

Western Michigan University

BA, Sales and Business Marketing