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Nicola Taylor

Nicola Taylor

Subject Matter Expert - Radio Frequency Identification (RFID)

John Lewis Partnership

Newcastle upon Tyne, United Kingdom, gb

Experienced Retail Manager with a demonstrated history of working in the industry. Skilled in Customer Service, Coaching, Sales, Retail, Project Management, Managing Change and Teamwork.

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John Lewis Partnership

Subject Matter Expert - Radio Frequency Identification (RFID)

Expert on Radio Frequency Identification (RFID) in Retail. Working alongside key personnel and operational stakeholders as part of the project team. To support and embed RFID process as business as usual, delivering the benefits through compliance across 7 Retail branches in Scotland and Northern England

Accountability:
Leadership
Process Development
Training
Stakeholder Management

Change Management
I supported Branch Partners and Managers throughout the change process on site by structuring training, delivering action plans and communicating the RFID vision. Ensuring branches understood the impact of the change by delivering the branch-by-branch plans and guiding them through the transition to business as usual

Skills
Strong interpersonal skills and the ability to engage and interact with Branch Partners at all levels, including Senior Business Leaders and Operational Managers.
I am a self starter who is able to work and think independently and make recommendations quickly.
Confident to conduct branch visits with a variety of stakeholders independently