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Nichole Atoigue

Nichole Atoigue

Senior Account Manager

SterlingBackcheck

Greater New York City Area

Senior Account Manager at SterlingBackcheck

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SterlingBackcheck

Senior Account Manager

• Implement and manage customer background screening programs to best align with customer’s organizational needs and goals
• Structure and implement long term contract/agreements with customers to renew and grow revenue from customer base
• Understand each client’s organizational dynamics and probe to discover model and core initiatives in a solutions sales capacity and assist client in goal achievement by leveraging Sterling’s suite of products and services
• Identify and develop multi-level relationships with key decision makers and decision influencers to ensure retention and relationship stability regardless of client’s turnover in key roles.
• Create strategic account plan as a roadmap to grow customer revenue and deliver world class customer satisfaction
• Liaise between client, internal departments and partners to provide clear and accurate program guidance for customers
• Conduct regular business reviews using value add propositions to mitigate client risk and enhance background screening programs
• Grow customer book of business