University of Virginia
Training Manager, Cavalier Connect Fundraising Phonathon
May 2016 — Present
As the Training Manager, I worked directly with the Assistant Director of Annual Giving, the Office of Engagement and Annual Giving, and other Cavalier Connect supervisors to plan, implement, and evaluate training programs to develop student fundraisers. In this role, I worked with the stakeholders of the program to develop and implement a reinvigorated incentives program to improve the effectiveness of student fundraisers. I worked to develop exciting, interactive training programs that built the skills of both new and current fundraisers. In addition to my training duties, I assisted in the administration of the Cavalier Connect Student Phonathon Fundraising program through the supervision, evaluation, and support of callers, ensuring that gifts of $25 to $1500+ were processed in an orderly fashion. Each year, students at Cavalier Connect raise over $1 million for the University’s annual giving programs.