Flight Attendant/Lead Flight Attendant
May 2007 — June 2014
When assigned as lead flight attendant, oversaw flight from beginning to end.
Conducted flight operations in compliance with company policies, procedures, and federal.
Used superior judgment to conduct safe and efficient flights in company aircraft.
Maintained awareness of crew legality requirements and ensured timely communication to Base Manager of In-flight, and scheduling when status becomes in question.
Maintained constant communication with Company personnel when conducting flights.
Provided crew communication reports and crew incident reports to the In-flight Services office when required or requested.
Attended all company training events to maintain the requirements of the FAA, DOT, and the Company.
Ensured that all passengers needs were met with regard to comfort and safety.
Provided constant informational updates to passengers.
Maintained approved company uniform as outlined in the Flight Attendant Manual.
Maintained company materials as outlined in the Flight Attendant Manual.
Maintained a high level of knowledge in the following areas: Company Policy, Southwest Airlines FAM, FAA Regulations, and other technical data.
Provided In-flight Management with any information regarding the safety of flight.
Performed additional functions (essential or otherwise) which may be assigned.