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Nicholas Bradford

Nicholas Bradford

Implementation and Support Specialist

Enliven Software

Adrian, MI

Implementation and Support Specialist at Enliven Software, LLC

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Enliven Software

Implementation and Support Specialist

Debug and correct support issues brought up via customers over phone, support ticketing software, and chat software.
Convert classic ASP pages into C#.NET.
Build software solutions per customer specifics in C#.
Conduct training sessions.
Create training materials.
Modify database data in Microsoft SQL Server 2008 with TSQL.
Troubleshoot customer issues pertaining to software integrating with Quickbooks and Microsoft Dynamics GP.

Career medium 04
Career
Career medium 02

jadian enterprises, inc.

EQM Software Engineer

Implemented database changes to company software using Microsoft SQL Server 2008
Updated software packages per client specifics in XML
Designed reports utilizing Crystal Reports 11

Career

State of Michigan

Student Assistant

Modified applications in .NET, HTML, ASP
Communicated with customers about support issues.

Career medium 05

Firstbank

Customer Service Representative

Utilized software to locate and update customer information
Promoted good customer service,
Preserved and counted ATM/Vault cash supplies
Tracked cash totals via spreadsheets

Career

Best Buy

Media Associate

Assisted customers with their technological needs

Central Michigan University

Master of Science in Administration, Public Administration

Baker College

Bachelor of Computer Science, Computer Science

Baker College

Associate of Applied Science, Computer Programming