Implementation and Support Specialist
October 2011 — Present
Debug and correct support issues brought up via customers over phone, support ticketing software, and chat software.
Convert classic ASP pages into C#.NET.
Build software solutions per customer specifics in C#.
Conduct training sessions.
Create training materials.
Modify database data in Microsoft SQL Server 2008 with TSQL.
Troubleshoot customer issues pertaining to software integrating with Quickbooks and Microsoft Dynamics GP.